- A key Business Process Review (BPR) aims to identify potential improvement opportunities within a key business process, with a focus on increasing efficiency and productivity, while supporting the overall business objectives and the requirements of the process customers
- Working with the relevant stakeholders (such as the internal process owner, customers, champions and participants), a typical BPR exercise would:
- Prioritize the key processes to be reviewed §Determine and, where needed, document the “as-is” process
- Analyze the “as-is” process’ efficiency
- Identify improvement enablers
- Consider improvements to address gaps, if any §Generate alternative process redesigns, where appropriate
- Evaluate and propose the “to-be” process redesign
- Summarize the identified improvements, including rationale
► ILMAM can assist you in identifying potential improvements that improve efficiency while delivering the required impact